Tips on how to cancel ExpressVPN and get a full refund

ExpressVPN is among the best VPNs available on the market, with user-friendly apps, wonderful velocity take a look at scores and a robust safety report. In my ExpressVPN review, I discovered it to reside as much as its optimistic phrase of mouth, particularly when unblocking international streaming websites. However no service is ideal, and my cup of VPN tea will not be all people’s. Should you’re seeking to change away, comply with this information to cancel ExpressVPN.

Tips on how to cancel ExpressVPN on desktop

Regardless of the place you initially signed up for ExpressVPN, you possibly can cancel by means of your browser on a desktop platform. With any browser (i.e. Chrome, Safari, and so forth), the steps are as follows. Notice that doing this can immediately cancel your ExpressVPN subscription and revoke your entry to the service.

1. Go to expressvpn.com. Within the high bar, click on on My Account. Enter your username and password to sign up.

2. You will be taken to your account dashboard. Within the menu on the left-hand facet of the display screen, click on Subscription.

3. Scroll down till you discover the phrases “Subscription particulars.” You need to see a field containing the month-to-month value of your subscription. On the proper of that field, click on Cancel Subscription.

4. From right here, comply with the on-screen prompts to finish cancellation.

Should you’re not able to lose ExpressVPN service simply but, you possibly can finish auto-renewal as a substitute of cancelling altogether. You will nonetheless be capable to use ExpressVPN till your subscription runs out.

To cancel auto-renew, go to the subscription tab of your account dashboard and discover the field along with your subscription ID (it needs to be proper on the high). In that field, click on the hyperlink that claims Edit subscription settings, then scroll down and click on Flip Off Automated Renewal. Should you change your thoughts earlier than your subscription lapses, you’ll flip it again on later.

Tips on how to cancel ExpressVPN on cell

You may also cancel ExpressVPN in your cellphone or pill, however the course of is essentially the identical — some buttons are simply elsewhere. As above, this immediately ends your ExpressVPN subscription. Here is learn how to do it.

1. Go to expressvpn.com in your cell browser. Faucet the three horizontal strains on the top-right, then within the menu that seems, faucet My Account.

2. Within the account dashboard, faucet the three horizontal strains on the top-right as soon as once more. This time, scroll right down to the expanded “My Account” menu and faucet Subscription.

3. Scroll right down to the “Subscription particulars” field and faucet Cancel Subscription.

4. Observe the prompts on the display screen to finish cancellation.

Like on desktop, it’s also possible to flip off auto-renewal so your subscription ends when your present pay interval expires. Go to the subscription tab of your account dashboard as described within the steps, discover the field along with your subscription ID, then comply with the steps from the final paragraph of the earlier part.

Cancelling ExpressVPN by means of an app retailer

The web site is nearly at all times the best strategy to cancel ExpressVPN, however there may be one exception: when you initially signed up by means of the Google Play Retailer or Apple App Retailer. This consists of each paid subscriptions and the 7-day free trials ExpressVPN gives to app retailer customers.

On this case, you will have to cancel by means of the app retailer the place you initially made the acquisition. On Apple, open the app retailer, then faucet Subscriptions and scroll down to seek out ExpressVPN. On Android, open Google Play and faucet Fee & subscriptions, then Subscriptions. In each circumstances, as soon as you have discovered ExpressVPN, faucet it and scroll down to seek out the button for cancellation.

Tips on how to get a refund from ExpressVPN

ExpressVPN gives a full refund to anybody who cancels a subscription inside 30 days of buy. You may also get a refund in case your subscription renews with out your consent — if that occurs, you could have 14 days to request your a refund.

There is not any devoted button for asking for a refund. As an alternative, you will have to contact ExpressVPN. To try this, go to expressvpn.com/assist, then click on on the button within the bottom-right nook that claims Need assistance? Chat with us! This can open a chat with a bot which you should utilize to ask to your a refund. Sadly, there is not any public hyperlink to electronic mail the assist group, so reside chat is the one possibility right here.

ExpressVPN alternate options

Relying on what made you wish to cancel ExpressVPN, there are a number of different VPNs you may like higher. Proton VPN is my favourite supplier for the time being, combining nice apps with a singular concentrate on privateness rights (it is also cheaper). NordVPN has quite a lot of helpful options ExpressVPN leaves off its no-frills purchasers. And when you’re all about velocity, Surfshark is the present quickest VPN in my checks.